PayPal Resolution Center: Your account is limited.
Why is my account access limited?
As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue
regarding your account:
Our system detected unusual number of invalid logging attempts on you account from these blacklist ip address.
(Your case ID for this reason is **********.)
How can I restore my account access?
For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any
inconvenience this may cause. In order to assist us with this security measure, we ask that you send us a photocopy or scan documents listed
below and return them via email to
[email protected] :
- A clear copy of your Passport or Photographic Drivers Licence or I.D. Card (both sides).
- A clear copy of both sides of the credit/debit card on your Paypal profile.
- A clear copy of a recent bank statement or utility bill on which your name and address are clearly visible - less than 3 months old.
Completing all of the checklist items will automatically restore your account access
Thank you for using PayPal!
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account and click the Help link located in the top right corner of any PayPal page.