I have only seen that show like once or twice and I fucking loved it.
Anyone who thinks that Ramsey is an asshole has never worked in a real restaurant. I'll admit that there are a couple or restaurants run by actual human's out there but most of the busier one's are run by illegal immigrants from Mordor and they hate humans.
One time I remember waiting by the heat lamp to pick up food for a table of 5 and the manager happens to cruise by and sees me standing there staring at 4 plates of food getting stale under the lamp. He bellows out, "WHY THE FUCK AREN'T YOU TAKING THIS SHIT OUT THERE!!!" Having been scared witless by him before to the point of completely forgetting what was going on and telling him the wrong table number for something which led to even more screaming....I kept my cool this time and managed to tell him, politely, "I'm still waiting on a lobster thermador".
Next thing I know he's behind the line screaming, "WHERE'S THE MOTHERFUCKING THERMADOR FOR TABLE 27!!!"
The food shows up quickly and I run it out to the table. When I come back in the kitchen he corners me again and bellows, "Omar......."
"Yes?", I respond.
"That....was the right answer....", he continues.
Oh yeah, and that last time when I got cussed out for giving the wrong table number when asked what table I was picking up for...after the whole thing was over one he says to me, "Hey man. He wasn't really angry. I didn't hear him call you a cocksucker even once."
That's what it's like back in the kitchen of most of the busier restaurants I have worked at. And yes, I've seen fights break out in the kitchen before too.